Search Results - Zemke, Ron

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  1. 1
    Computer-literacy needs assessment a trainer's guide

    Computer-literacy needs assessment a trainer's guide by Zemke, Ron

    Published 1985
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  2. 2
    Service recovery fixing broken customers

    Service recovery fixing broken customers by Zemke, Ron

    Published 1995
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  3. 3
    E-service 24 ways to keep your customers when the competition is just a clock away

    E-service 24 ways to keep your customers when the competition is just a clock away by Zemke, Ron

    Published 2001
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  4. 4
    The service edge 101 companies that profit from customer care

    The service edge 101 companies that profit from customer care by Zemke, Ron

    Published 1989
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  5. 5
    Figuring things out a trainer's guide to needs and task analysis

    Figuring things out a trainer's guide to needs and task analysis by Zemke, Ron

    Published 1982
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  6. 6
    Sustaining knock your socks off service

    Sustaining knock your socks off service by Connellan, Thomas K 1942-

    Published 1993
    Other Authors: “…Zemke, Ron…”
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  7. 7
    Knock your socks off answers solving customer nightmares & soothing nightmare customers

    Knock your socks off answers solving customer nightmares & soothing nightmare customers by Anderson, Kristin

    Published 1995
    Other Authors: “…Zemke, Ron…”
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  8. 8
    Stressless selling

    Stressless selling by Stern, Frances Meritt 1938-

    Published 1990
    Other Authors: “…Zemke, Ron…”
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  9. 9
    Service America! doing business in the new economy

    Service America! doing business in the new economy by Albrecht, Karl

    Published 1985
    Other Authors: “…Zemke, Ron…”
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  10. 10
    Managing knock your socks off service

    Managing knock your socks off service by ell, Chip R. Bell, Chip R.

    Published 2013
    Other Authors: “…Zemke, Ron…”
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  11. 11
    Managing knock your socks off service

    Managing knock your socks off service by Bell, Chip R.

    Published 2007
    Other Authors: “…Zemke, Ron…”
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