Search Results - Brown, Stanley A. 1946-

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    What customers value most how to achieve business transformation by focusing on processes that touch your customers satistified customers, increased revenue, improved profitability

    What customers value most how to achieve business transformation by focusing on processes that touch your customers satistified customers, increased revenue, improved profitability by Brown, Stanley A. 1946-

    Published 1995
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    Strategic customer care an evolutionary approach to increasing customer value and profitability

    Strategic customer care an evolutionary approach to increasing customer value and profitability by Brown, Stanley A. 1946-

    Published 1999
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    Total quality service how organizations use it to create a competitive advantage

    Total quality service how organizations use it to create a competitive advantage by Brown, Stanley A. 1946-

    Published 1992
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    Creating the service culture strategies for Canadian business

    Creating the service culture strategies for Canadian business by Brown, Stanley A. 1946-

    Published 1990
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    Performance driven CRM how to make your customer relationship management vision a reality

    Performance driven CRM how to make your customer relationship management vision a reality by Brown, Stanley A. 1946-, Gulycz, Moosha

    Published 2002
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