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  1. 1
    Forging the productivity partnership

    Forging the productivity partnership by Sandy, William

    Published 1990
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  2. 2
    How to win customers

    How to win customers by Goldman, Heinz M

    Published 1969
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    Unknown

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  3. 3
    Customers as partners building relationships that last

    Customers as partners building relationships that last by Bell, Chip R

    Published 1994
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    Unknown

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  4. 4
    A practical guide to customer relations

    A practical guide to customer relations

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    Unknown

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  5. 5
    Perkhidmatan pelanggan yang berkualiti

    Perkhidmatan pelanggan yang berkualiti by Martin, William B

    Published 1994
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    Unknown

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  6. 6
    Delighting customers how to build a customer-driven organization

    Delighting customers how to build a customer-driven organization by Donovan, Peter

    Published 1994
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    Unknown

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  7. 7
    Relationship marketing for competitive advantage winning and keeping customers

    Relationship marketing for competitive advantage winning and keeping customers

    Published 1995
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    Unknown

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  8. 8
    What do your customers really want? here's a sure-fire way to find out

    What do your customers really want? here's a sure-fire way to find out by Lytle, John F

    Published 1993
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    Unknown

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  9. 9
    Back-to-basics loyalty how to keep employees & customers faithful to your company

    Back-to-basics loyalty how to keep employees & customers faithful to your company by Murphy, Kevin J. 1950-

    Published 1994
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    Unknown

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  10. 10
    Customer bonding pathway to lasting customer loyalty

    Customer bonding pathway to lasting customer loyalty by Cross, Richard 1947-, Smith, Janet 1953-

    Published 1995
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    Unknown

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  11. 11
    Professional selling a relationship management process

    Professional selling a relationship management process by Coppett, John I. 1936-

    Published 1994
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    Unknown

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  12. 12
    The power of relationship marketing keeping customers for life

    The power of relationship marketing keeping customers for life by Cram, Tony

    Published 1994
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    Unknown

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  13. 13
    Building customer loyalty

    Building customer loyalty by Linton, Ian

    Published 1993
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  14. 14
    The restaurant server's guide to quality customer service a step-by-step resource to increase your success and income as a restaurant server

    The restaurant server's guide to quality customer service a step-by-step resource to increase your success and income as a restaurant server by Martin, William B

    Published 1987
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    Unknown

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  15. 15
    High performance sales organizations achieving competitive advantage in the global marketplace

    High performance sales organizations achieving competitive advantage in the global marketplace

    Published 1995
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    Unknown

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  16. 16
    Theory and simulation of market-focused management

    Theory and simulation of market-focused management by Grover, Rajiv 1953-

    Published 1995
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    Unknown

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  17. 17
    The extra mile building profitable customer relations every time

    The extra mile building profitable customer relations every time

    Published 1994
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  18. 18
    What do your customers really want? here's a sure-fire way to find out

    What do your customers really want? here's a sure-fire way to find out by Lytte, John F

    Published 1994
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    Unknown

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  19. 19
    Customer retention an integrated process for keeping your best customers

    Customer retention an integrated process for keeping your best customers by Lowenstein, Michael W

    Published 1995
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    Unknown

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  20. 20
    Quality customer service

    Quality customer service by Martin, William B

    Published 1993
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