Search Results - Rust, Roland T

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  1. 1
    Return on quality measuring the financial impact of your company's quest for quality

    Return on quality measuring the financial impact of your company's quest for quality by Rust, Roland T

    Published 1994
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  2. 2
    Service marketing

    Service marketing by Rust, Roland T

    Published 1995
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  3. 3
    Advertising media models a practical guide

    Advertising media models a practical guide by Rust, Roland T

    Published 1986
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  4. 4
    Return on quality measuring the financial impact of your company's quest for quality

    Return on quality measuring the financial impact of your company's quest for quality by Rust, Roland T

    Published 1994
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    Unknown

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  5. 5
    Customer equity management

    Customer equity management by Rust, Roland T.

    Published 2005
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  6. 6
    Customer equity management

    Customer equity management by Rust, Roland T.

    Published 2005
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  7. 7
    E- service new directions in theory and practice

    E- service new directions in theory and practice

    Published 2002
    Other Authors: “…Rust, Roland T.…”
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  8. 8
    Service quality new directions theory and practice

    Service quality new directions theory and practice

    Published 1994
    Other Authors: “…Rust, Roland T…”
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