Search Results - Horovitz, Jacques

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  1. 1
    The seven secrets of service strategy

    The seven secrets of service strategy by Horovitz, Jacques

    Published 2000
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  2. 2
    Total customer satisfaction lessons from 50 companies with top quality customer service

    Total customer satisfaction lessons from 50 companies with top quality customer service by Horovitz, Jacques

    Published 1992
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  3. 3
    Service strategy management moves for customer results

    Service strategy management moves for customer results by Horovitz, Jacques 1947-

    Published 2004
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  4. 4
    A dream with a deadline turning strategy into action

    A dream with a deadline turning strategy into action by Horovitz, Jacques 1947-

    Published 2007
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  5. 5
    Beyond traditional marketing Innovations in marketing practice

    Beyond traditional marketing Innovations in marketing practice by Kashani, Kamran

    Published 2005
    Other Authors: “…Horovitz, Jacques 1947-…”
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