Search Results - Cochrane, Pat

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  1. 1
    The customer only rings once managing telephone contact with your customers

    The customer only rings once managing telephone contact with your customers by Cochrane, Pat

    Published 1995
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  2. 2
    The telephone skills coaching manual 38 sessions for working with individuals and small groups

    The telephone skills coaching manual 38 sessions for working with individuals and small groups by Cochrane, Pat 1949-

    Published 2002
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