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  1. 1
    Effective telephone skills

    Effective telephone skills by Farrell, Thomas J

    Published 1994
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    Unknown

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  2. 2
    Adab bertelefon dan perkhidmatan pelanggan

    Adab bertelefon dan perkhidmatan pelanggan by Finch, Lloyd C

    Published 1994
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    Unknown

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  3. 3
    Telephone Phrase Practice for Business Basic Phone Answering

    Telephone Phrase Practice for Business Basic Phone Answering by Green, Gary S

    Published 1994
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    Manuscript Book

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  4. 4
    Telephone skills from A to Z the Telephone "Doctor" phone book

    Telephone skills from A to Z the Telephone "Doctor" phone book by Friedman, Nancy J

    Published 1995
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    Unknown

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  5. 5
    The telephone and time management making it a tool and not a tyrant

    The telephone and time management making it a tool and not a tyrant by Scott, Dru

    Published 1984
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    Unknown

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  6. 6
    TELEPHONE COURTESY & CUSTOMER SERVICE

    TELEPHONE COURTESY & CUSTOMER SERVICE by Finch, Lloyd C.

    Published 1990
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    Unknown

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  7. 7
    The office telephone a user's guide

    The office telephone a user's guide by Garner, Patricia A

    Published 1984
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    Unknown

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  8. 8
    Effective telephoning teacher's book

    Effective telephoning teacher's book by Comfort, Jeremy

    Published 1996
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    Unknown

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  9. 9
    Make that call!

    Make that call! by Maitland, Iain

    Published 2000
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    Unknown

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  10. 10
    The telephone skills coaching manual 38 sessions for working with individuals and small groups

    The telephone skills coaching manual 38 sessions for working with individuals and small groups by Cochrane, Pat 1949-

    Published 2002
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    Unknown

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  11. 11
    Call centers technology and techniques

    Call centers technology and techniques by Green, Jack A

    Published 2003
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    Unknown

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  12. 12
    Telephone skills from A to Z

    Telephone skills from A to Z by Friedman, Nancy J.

    Published 2000
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    Unknown

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  13. 13
    Telephone courtesy & customer service

    Telephone courtesy & customer service by Finch, Lloyd C.

    Published 2000
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  14. 14
    Call center success essential skills for CSRs

    Call center success essential skills for CSRs by Finch, Lloyd C

    Published 2000
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  15. 15
    Basic Telephone Training A Basic Course in Telephone Language and Skills

    Basic Telephone Training A Basic Course in Telephone Language and Skills by Watson-Delestree, Anne

    Published 2000
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    Book

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  16. 16
    Speak to influence how to unlock the hidden power of your voice

    Speak to influence how to unlock the hidden power of your voice by Berkley, Susan

    Published 2009
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    Unknown

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  17. 17
    Telephone skills that satisfy customers unleash the full potential of the telephone

    Telephone skills that satisfy customers unleash the full potential of the telephone by Conlow, Rick

    Published 2009
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    Unknown

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  18. 18
    Telephone and helpdesk skills a guide to professional english

    Telephone and helpdesk skills a guide to professional english by Wallwork, Adrian

    Published 2014
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    Book

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