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  1. 1
    Effective telephone skills

    Effective telephone skills by Farrell, Thomas J

    Published 1994
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    Unknown

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  2. 2
    Telephone Phrase Practice for Business Basic Phone Answering

    Telephone Phrase Practice for Business Basic Phone Answering by Green, Gary S

    Published 1994
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    Manuscript Book

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  3. 3
    Telephone terrific! facts, fun, and 103 "how-to" tips for phone success

    Telephone terrific! facts, fun, and 103 "how-to" tips for phone success by Dee, David

    Published 1994
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    Unknown

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  4. 4
    Telephone skills from A to Z the Telephone "Doctor" phone book

    Telephone skills from A to Z the Telephone "Doctor" phone book by Friedman, Nancy J

    Published 1995
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  5. 5
    The telephone and time management making it a tool and not a tyrant

    The telephone and time management making it a tool and not a tyrant by Scott, Dru

    Published 1984
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  6. 6
    TELEPHONE COURTESY & CUSTOMER SERVICE

    TELEPHONE COURTESY & CUSTOMER SERVICE by Finch, Lloyd C.

    Published 1990
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  7. 7
    The office telephone a user's guide

    The office telephone a user's guide by Garner, Patricia A

    Published 1984
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  8. 8
    TELEPHONE Techniques

    TELEPHONE Techniques by Neal, Dorothy A

    Published 1991
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    Unknown

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  9. 9
    Customer service over the phone

    Customer service over the phone by Coscia, Stephen

    Published 1999
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  10. 10
    Effective telephoning teacher's book

    Effective telephoning teacher's book by Comfort, Jeremy

    Published 1996
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    Unknown

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  11. 11
    Phone power increase your effectiveness every time you're on the telephone

    Phone power increase your effectiveness every time you're on the telephone by Morey, Doc

    Published 1998
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    Unknown

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  12. 12
    Make that call!

    Make that call! by Maitland, Iain

    Published 2000
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  13. 13
    The telephone skills coaching manual 38 sessions for working with individuals and small groups

    The telephone skills coaching manual 38 sessions for working with individuals and small groups by Cochrane, Pat 1949-

    Published 2002
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  14. 14
    Telephone skills from A to Z

    Telephone skills from A to Z by Friedman, Nancy J.

    Published 2000
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  15. 15
    Innovative management using telecommunications a guide to opportunities, strategies, and applications

    Innovative management using telecommunications a guide to opportunities, strategies, and applications by Dordick, Herbert S. 1925-

    Published 1986
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    Unknown

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  16. 16
    The concise Guide to Telephone Tactics

    The concise Guide to Telephone Tactics by Roberts-Phelps, Graham

    Published 2004
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    Unknown

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  17. 17
    Basic Telephone Training A Basic Course in Telephone Language and Skills

    Basic Telephone Training A Basic Course in Telephone Language and Skills by Watson-Delestree, Anne

    Published 2000
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    Book

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  18. 18
    Cost-effective telecommunications

    Cost-effective telecommunications by Kuehn, Richard A

    Published 1975
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  19. 19
    The practical guide to voice mail

    The practical guide to voice mail by Parker, Martin F

    Published 1987
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  20. 20
    Telemanagement how to select and manage your business telephone system a guide for the nontechnical manager

    Telemanagement how to select and manage your business telephone system a guide for the nontechnical manager by Fuhrman, John C. 1938-

    Published 1985
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    Unknown

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