Search Results - Zeithaml, Valarie A

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  1. 1
    Services marketing integrating customer focus across the firm

    Services marketing integrating customer focus across the firm by Zeithaml, Valarie A.

    Published 2006
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  2. 2
    Services marketing integrating customer focus across the firm

    Services marketing integrating customer focus across the firm by Zeithaml, Valarie A.

    Published 2013
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  3. 3
    Services Marketing Integrating Customer Focus Across the Firm

    Services Marketing Integrating Customer Focus Across the Firm by Zeithaml, Valarie A.

    Published 2018
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  4. 4
    SERVICES MARKETING

    SERVICES MARKETING by Zeithaml, Valarie A., Bitner, Mary Jo

    Published 1996
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  5. 5
    Services marketing integrating customer focus across the firm

    Services marketing integrating customer focus across the firm by Zeithaml, Valarie A, Bitner, Mary Jo

    Published 2003
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  6. 6
    DELIVERING QUALITY SERVICE Balancing Customer Perceptions and Expectations

    DELIVERING QUALITY SERVICE Balancing Customer Perceptions and Expectations by ZEITHAML, VALARIE A, BERRY, LEONARD L, PARASURAMAN A

    Published 1990
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  7. 7
    Services marketing integrating customer focus across the firm

    Services marketing integrating customer focus across the firm by Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.

    Published 2006
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