Search Results - Keiningham, Timothy L
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1
Loyalty myths hyped strategies that will put you out of business-- and proven tactics that really work
Published 2006Other Authors: “…Keiningham, Timothy L…”
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2
Return on quality measuring the financial impact of your company's quest for quality by Rust, Roland T
Published 1994Other Authors:Call Number: Loading…Click Here to View Status and Holdings.
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3
Service marketing by Rust, Roland T
Published 1995Other Authors:Call Number: Loading…Click Here to View Status and Holdings.
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4
Return on quality measuring the financial impact of your company's quest for quality by Rust, Roland T
Published 1994Other Authors: “…Keiningham, Timothy L…”
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