Search Results - Hart, Christopher W. L
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1
Strategic hotel/motel marketing by Hart, Christopher W. L
Published 1986Call Number: Loading…Click Here to View Status and Holdings.
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2
The Baldrige what it is, how it's won, how to use it to improve quality in your company by Hart, Christopher W. L
Published 1992Call Number: Loading…Click Here to View Status and Holdings.
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3
Extraordinary guarantees a new way to build quality for your company & ensure satisfaction for your customers by Hart, Christopher W. L
Published 1993Call Number: Loading…Click Here to View Status and Holdings.
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4
The service management course cases and reading by Sasser, W. Earl
Published 1991Other Authors: “…Hart, Christopher W. L…”
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5
Service breakthroughs changing the rules of the game by Heskett, James L
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