Search Results - Desatnick, Robert L

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  1. 1
    Keep the customer! making customer service your competitive edge

    Keep the customer! making customer service your competitive edge by Desatnick, Robert L

    Published 1990
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  2. 2
    Managing to keep the customer how to achieve and maintain superior customer service throughout the organization

    Managing to keep the customer how to achieve and maintain superior customer service throughout the organization by Desatnick, Robert L

    Published 1987
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  3. 3
    Managing to keep the customer how to achieve and maintain superior customer service throughout the organization

    Managing to keep the customer how to achieve and maintain superior customer service throughout the organization by Desatnick, Robert L

    Published 1993
    Click Here to View Status and Holdings.
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