Search Results - BERRY, LEONARD L
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1
MARKETING SERVICES Competing Through Quality by Berry, Leonard L
Published 1991Call Number: Loading…Click Here to View Status and Holdings.
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2
Marketing services competing through quality by Berry, Leonard L. 1942-
Published 1991Call Number: Loading…Click Here to View Status and Holdings.
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3
On great service a framework for action by Berry, Leonard L. 1942-
Published 1995Call Number: Loading…Click Here to View Status and Holdings.
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4
Marketing and the social environment a readings text by Berry, Leonard L. 1942-
Published 1973Call Number: Loading…Click Here to View Status and Holdings.
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5
Service quality a profit strategy for financial institutions by Berry, Leonard L. 1942-
Published 1989Call Number: Loading…Click Here to View Status and Holdings.
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6
DELIVERING QUALITY SERVICE Balancing Customer Perceptions and Expectations by ZEITHAML, VALARIE A, BERRY, LEONARD L, PARASURAMAN A
Published 1990Call Number: Loading…Click Here to View Status and Holdings.
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7
Banking tomorrow managing markets through planning by Thompson, Thomas W. (Thomas William)
Published 1981Other Authors: “…Berry, Leonard L…”
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