Search Results - Armistead, Colin
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1
Customer service and support implementing effective strategies by Armistead, Colin G
Published 1992Call Number: Loading…Click Here to View Status and Holdings.
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2
The future of services management
Published 1994Other Authors: “…Armistead, Colin…”
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3
Managing business process BPR and beyond
Published 1996Other Authors: “…Armistead, Colin…”
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4
Inspired customer survice strategies for service quality by Clutterbuck, David 1947-
Published 1993Other Authors: “…Armistead, Colin…”
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