Search Results - Anton, Jon

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  1. 1
    Customer relationship management making hard decisions with soft numbers

    Customer relationship management making hard decisions with soft numbers by Anton, Jon

    Published 1996
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    Unknown

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  2. 2
    Call center benchmarking how good is "good enough"

    Call center benchmarking how good is "good enough" by Anton, Jon

    Published 2000
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    Unknown

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  3. 3
    CUSTOMER RELATIONSHIP MANAGEMENT THE BOTTOM LINE TO OPTIMIZING YOUR ROI

    CUSTOMER RELATIONSHIP MANAGEMENT THE BOTTOM LINE TO OPTIMIZING YOUR ROI by Anton, Jon

    Published 2002
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    Manuscript Book

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  4. 4
    Customer relationship management the bottom line to optimizing your ROI

    Customer relationship management the bottom line to optimizing your ROI by Anton, Jon, Petouhoff, Natalie L

    Published 2002
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    Book

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