The Universal Service Desk (USD) Implementing, controlling and improving service delivery
The Universal Service Desk (USD) - Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management. Understand the essential...
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| Main Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
Ely, Cambridgeshire
IT Governance Publishing
2020
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Contemporary IT Service Delivery in Enterprise Handbook for Service Delivery Manager