Dealing with difficult people
Dealing with Difficult People will help you navigate the bullies, nit-pickers, manipulators and complainers who drive you mad at work. With example dialogue, techniques and tips, it will help you avoid horrible situations and keep your cool. By understanding the motives and individual behaviours of...
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Main Author: | Lilley, Roy C. (Author) |
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Format: | Book |
Language: | English |
Published: |
London
Kogan Page ltd
2019
|
Edition: | FOURTH EDITION |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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