Dealing with difficult people

Dealing with difficult people

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Dealing with Difficult People will help you navigate the bullies, nit-pickers, manipulators and complainers who drive you mad at work. With example dialogue, techniques and tips, it will help you avoid horrible situations and keep your cool. By understanding the motives and individual behaviours of...

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Bibliographic Details
Main Author: Lilley, Roy C. (Author)
Format: Book
Language:English
Published: London Kogan Page ltd 2019
Edition:FOURTH EDITION
Subjects:
Psychology, Industrial
Interpersonal conflict
Problem employees
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