Operational excellence at Universiti Teknologi MARA 2017

The Operational Excellent (EO) project of UiTM is the brainchild of the Vice Chancellor with the objectives of improving processes that are critical to quality so that they become efficient & effective in order to increase customer satisfaction.

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Bibliographic Details
Format: Book
Language:English
Published: Shah Alam, Selangor Institute of Quality and Knowledge Advancement (InQKA), UiTM ©2018
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Summary:The Operational Excellent (EO) project of UiTM is the brainchild of the Vice Chancellor with the objectives of improving processes that are critical to quality so that they become efficient & effective in order to increase customer satisfaction.
Item Description:Waqf Collection: Prof Emeritus Dato' Dr. Hassan Said
Physical Description:53 pages illustrations, colour 26cm
ISBN:9789834349318