EFFECTIVE DIFFICULT CONVERSATIONS A Step-by-Step Guide
In an information landscape where change is the status quo, difficult conversations come with the territory. Being a library leader means knowing how to confidently steer these conversations so that they lead to productive results instead of hurt feelings, resentment, or worse. Employees in a librar...
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Main Authors: | , |
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Format: | Book |
Language: | English |
Published: |
Chicago, United State
ALA Editions, an imprint of the American Library Association
2017
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Online Access: | Click Here to View Status and Holdings. |
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