CUSTOMER SUCCESS How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and...
Saved in:
Main Authors: | Mehta, Nick 1977- (Author), Steinman, Dan 1958- (Author), Murphy, Lincoln (Author) |
---|---|
Format: | Book |
Language: | English |
Published: |
Hoboken, New Jersey
Wiley
2016
|
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Focusing on your customer expert solutions to everyday challenges
Published: (2011) -
Connecting with your customers
Published: (2006) -
CUSTOMER SERVICE CARRER SUCCESS THROUGH CUSTOMER SATISFACTION
by: Timm, Paul R.
Published: (2005) -
CUSTOMER SERVICE CAREER SUCCESS THROUGH CUSTOMER LOYALTY
by: Timm, Paul R.
Published: (2011) -
Customer service career success through customer loyalty
by: Timm, Paul R.
Published: (2014)