CUSTOMER SUCCESS How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

CUSTOMER SUCCESS How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and...

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Bibliographic Details
Main Authors: Mehta, Nick 1977- (Author), Steinman, Dan 1958- (Author), Murphy, Lincoln (Author)
Format: Book
Language:English
Published: Hoboken, New Jersey Wiley 2016
Subjects:
Customer relations
Customer services.
Success In Busines
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