The Service Culture Handbook A STEP-BY-STEP GUIDE TO GETTING YOUR EMPLOYEES OBSESSED WITH CUSTOMER SERVICE

The Service Culture Handbook A STEP-BY-STEP GUIDE TO GETTING YOUR EMPLOYEES OBSESSED WITH CUSTOMER SERVICE

This book is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees, And explore ways to stra...

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Bibliographic Details
Main Author: Toister ,Jeff (Author)
Format: Book
Language:English
Published: [San Diego, Calif.] [Toister Performance Solutions] 2017
©2017
Subjects:
Customer services
Consumer satisfaction
Corporate culture
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