Turning lost customers into gold --and the art of achieving zero defections

Saved in:

Bibliographic Details
Main Author:	Cannie, Joan Koob
Format:	Unknown
Published:	New York AMACOM 1994
Subjects:	Customer services Consumer satisfaction Customer relations
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

Internet