Total customer satisfaction lessons from 50 companies with top quality customer service

Total customer satisfaction lessons from 50 companies with top quality customer service

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Bibliographic Details
Main Author: Horovitz, Jacques
Other Authors: Jurgens-Panak, Michele
Format: Unknown
Published: London Pitman Publishing 1992
Subjects:
Customer services > Management
Service quality
Online Access:Click Here to View Status and Holdings.
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