Total customer satisfaction lessons from 50 companies with top quality customer service

Saved in:

Bibliographic Details
Main Author:	Horovitz, Jacques
Other Authors:	Jurgens-Panak, Michele
Format:	Unknown
Published:	London Pitman Publishing 1992
Subjects:	Customer services > Management Service quality
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

Internet