LIBRARY CONVERSATIONS RECLAIMING INTERPERSONAL COMMUNICATION THEORY FOR UNDERSTANDING PROFESSIONAL ENCOUNTERS

LIBRARY CONVERSATIONS RECLAIMING INTERPERSONAL COMMUNICATION THEORY FOR UNDERSTANDING PROFESSIONAL ENCOUNTERS

Offering analysis applicable to all types of library situations, this book describes a number of theoretical frameworks for understanding interpersonal communication; uses examples from all different types of library interpersonal encounters; combines theory with decades-long empirical research; and...

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Bibliographic Details
Main Authors: Radford, Marie L. (Author), Radford, Gary P. (Author)
Format: Book
Language:English
Published: Chicago ALA Neal-Schuman, an imprint of the American Library Association 2017
Subjects:
Reference services (Libraries)
Communication in library science
Interpersonal communication
Librarians > Professional relationships
Online Access:Click Here to View Status and Holdings.
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Description
Summary:Offering analysis applicable to all types of library situations, this book describes a number of theoretical frameworks for understanding interpersonal communication; uses examples from all different types of library interpersonal encounters; combines theory with decades-long empirical research; and offers an in-depth examination of the reference encounter.
Physical Description:xiv, 168 pages Illustrations 23 cm
Bibliography:Includes bibliographical references and index
ISBN:9780838914847

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