LIBRARY CONVERSATIONS RECLAIMING INTERPERSONAL COMMUNICATION THEORY FOR UNDERSTANDING PROFESSIONAL ENCOUNTERS

Offering analysis applicable to all types of library situations, this book describes a number of theoretical frameworks for understanding interpersonal communication; uses examples from all different types of library interpersonal encounters; combines theory with decades-long empirical research; and...

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Bibliographic Details
Main Authors: Radford, Marie L. (Author), Radford, Gary P. (Author)
Format: Book
Language:English
Published: Chicago ALA Neal-Schuman, an imprint of the American Library Association 2017
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