Customer service career success through customer loyalty
Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievem...
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| Format: | Book |
| Published: |
Boston
Pearson
2014
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| Edition: | sixth edition |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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CUSTOMER SERVICE CAREER SUCCESS THROUGH CUSTOMER LOYALTY