LEADING LIBRARIES HOW TO CREATE A SERVICE CULTURE
Quality leadership is integral to the very future of our profession. And it doesn't only come from the top down. Effective leadership is customer-focused and collaborative, fostering a service culture that invites the involvement of individuals in every part and at every level of the organizati...
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| Main Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
Chicago
ALA Editions, an imprint of the American Library Association
2015
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Leading libraries how to create a service culture