LEADING LIBRARIES HOW TO CREATE A SERVICE CULTURE
Quality leadership is integral to the very future of our profession. And it doesn't only come from the top down. Effective leadership is customer-focused and collaborative, fostering a service culture that invites the involvement of individuals in every part and at every level of the organizati...
Saved in:
Main Authors: | VanDuinkerken, Wyoma (Author), Kaspar, Wendi Arant (Author) |
---|---|
Format: | Book |
Language: | English |
Published: |
Chicago
ALA Editions, an imprint of the American Library Association
2015
|
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Leading libraries how to create a service culture
by: VanDuinkerken, Wyoma, et al.
Published: (2015) -
LEADING LIBRARIES HOW TO CREATE A SERVICE CULTURE
by: VanDuinkerken, Wyoma -
Customer care a training manual for library staff
by: Gannon-Leary, Pat
Published: (2010) -
Current trends in library services
by: Mathew, Cherian
Published: (2011) -
Library services for the aging
by: Casey, Genevieve M
Published: (1984)