SERVICE DESIGN FOR BUSINESS A Practical Guide to Optimizing the Customer Experience
A guide for any organization that wants to move their customers to a more positive experience. The authors show how to transform your customer's experience and keep them engaged through the art of intentional service design
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| Main Authors: | , , |
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| Format: | Manuscript Book |
| Language: | English |
| Published: |
Hoboken, N.J.
John Wiley & Sons, Inc.
2016
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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