THE INFLUENCE OF FAMILIARITY AND CUSTOMER INVOLVEMENT ON CUSTOMER SERVICE EXPERIENCE IN MALAYSIAN PUBLIC HIGHER EDUCATION INDUSTRY
The importance of higher education industry to the nations economy nas been well established.
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Main Authors: | , , |
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Format: | Thesis Book |
Language: | English |
Published: |
Shah Alam, Selangor
Universiti Teknologi MARA. Research Management Institute
2013
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Online Access: | Click Here to View Status and Holdings. |
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