101 WAYS TO IMPROVE CUSTOMER SERVICE TRAINING , TOOLS, TIPS, & TECHNIQUES.
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Main Author: | Uken, Lorraine L. (Author) |
---|---|
Format: | Book |
Language: | English |
Published: |
San Francisco
Pfeiffer
2007
©2007 |
Series: | Essential resources for training and HR professionals
|
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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