101 WAYS TO IMPROVE CUSTOMER SERVICE TRAINING , TOOLS, TIPS, & TECHNIQUES.

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Bibliographic Details
Main Author:	Uken, Lorraine L. (Author)
Format:	Book
Language:	English
Published:	San Francisco Pfeiffer 2007 ©2007
Series:	Essential resources for training and HR professionals
Subjects:	Employees > Training of Customer services > Training of
Online Access:	Click Here to View Status and Holdings.
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