Leading libraries how to create a service culture

Leading libraries how to create a service culture

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Quality leadership is integral to the very future of our profession. And it doesn't only come from the top down. Effective leadership is customer-focused and collaborative, fostering a service culture that invites the involvement of individuals in every part and at every level of the organizati...

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Bibliographic Details
Main Authors: VanDuinkerken, Wyoma (Author), Kaspar, Wendi Arant (Author)
Format: Book
Language:English
Published: London Facet Publishing 2015
Subjects:
Library administration
Library personnel management
Leadership
Online Access:Click Here to View Status and Holdings.
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