Leading libraries how to create a service culture

Quality leadership is integral to the very future of our profession. And it doesn't only come from the top down. Effective leadership is customer-focused and collaborative, fostering a service culture that invites the involvement of individuals in every part and at every level of the organizati...

Full description

Saved in:
Bibliographic Details
Main Authors: VanDuinkerken, Wyoma (Author), Kaspar, Wendi Arant (Author)
Format: Book
Language:English
Published: London Facet Publishing 2015
Subjects:
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!