The experience economy work is theatre & every business a stage

Future economic growth lies in the value of experiences and transformations--good and services are no longer enough. We are on the threshold, say authors Pine and Gilmore, of the Experience Economy, a new economic era in which all businesses must orchestrate memorable events for their customers. The...

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Bibliographic Details
Main Author: Pine, B. Joseph (Author)
Other Authors: Gilmore, James H. 1959-
Format: Book
Language:English
Published: Boston, Mass Harvard Business Review Press 1999
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