Marketing An Introduction

For undergraduate Principles of Marketing courses. This best-selling, brief text introduces marketing through the lens of creating value for customers. With engaging real-world examples and information, Marketing: An Introduction shows students how customer value-creating it and capturing it-drives...

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Bibliographic Details
Main Author: Armstrong, Gary (Author)
Format: Book
Language:English
Published: England Pearson Education Limited 2015
England 2015
Edition:Twelfth edition
Series:Always learning
Subjects:
Online Access:Click Here to View Status and Holdings.
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245 0 0 |a Marketing  |b An Introduction  |c Gary Armstrong, Philip Kotler. 
250 # # |a Twelfth edition 
250 # # |a Global edition 
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264 # 1 |a England  |b Pearson Education Limited  |c 2015 
264 # 4 |c ©2015 
300 # # |a 672 pages  |b illustrations col.  |c 28 cm 
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338 # # |a volume  |2 rdacarrier 
490 0 # |a Always learning 
504 # # |a Includes bibliographical references and indexes 
505 0 # |a Brief ContentsPART 1 DEFINING MARKETING AND THE MARKETING PROCESS 21 Marketing: Creating and Capturing Customer Value 22 Company and Marketing Strategy: Partnering to Build Customer Value and Relationships 36PART 2 UNDERSTANDING THE MARKETPLACE AND CUSTOMER VALUE 643 Analyzing the Marketing Environment 644 Managing Marketing Information to Gain Customer Insights 965 Understanding Consumer and Business Buyer Behavior 130PART 3 DESIGNING A CUSTOMER VALUE-DRIVEN STRATEGY AND MIX 1686 Customer-Driven Marketing Strategy: Creating Value for Target Customers 1687 Products, Services, and Brands: Building Customer Value 2008 New Product Development and Product Life-Cycle Strategies 2369 Pricing: Understanding and Capturing Customer Value 26410 Marketing Channels: Delivering Customer Value 30211 Retailing and Wholesaling 33412 Engaging Consumers and Communicating Customer Value: Advertising and Public Relations 36613 Personal Selling and Sales Promotion 40214 Direct, Online, Social Media, and Mobile Marketing 434PART 4 EXTENDING MARKETING 46615 The Global Marketplace 46616 Sustainable Marketing: Social Responsibility and Ethics 494Appendix 1 Company Cases 523Appendix 2 Marketing Plan 557Appendix 3 Marketing by the Numbers 569Glossary 587References 597Index 623 
520 # # |a For undergraduate Principles of Marketing courses. This best-selling, brief text introduces marketing through the lens of creating value for customers. With engaging real-world examples and information, Marketing: An Introduction shows students how customer value-creating it and capturing it-drives every effective marketing strategy. The Twelfth Edition reflects the latest trends in marketing, including new coverage on online, social media, mobile, and other digital technologies. MyMarketingLab for Marketing: An Introduction is a total learning package. MyMarketingLab is an online homework, tutorial, and assessment program that truly engages students in learning. It helps students better prepare for class, quizzes, and exams-resulting in better performance in the course-and provides educators a dynamic set of tools for gauging individual and class progress 
526 0 # |a Principle And Practices Of Marketing  |b Bachelor of Business (Hons) Human Resource Management  |5 Faculty of Business Management 
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546 # # |a In English 
650 # 0 |a Marketing 
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