Delivering effective social customer service how to redefine the way you manage customer experience and your corporate reputation

Delivering effective social customer service how to redefine the way you manage customer experience and your corporate reputation

Saved in:
Bibliographic Details
Main Author: lunt, Carolyn Blunt, Carolyn
Other Authors: Hill-Wilson, Martin
Format: Book
Published: Chichester, West Sussex, United KingdombJohn Wiley and Sons Ltd 2013
Subjects:
ustomer service > Customer relations > Management
ustomer relations > Social media > Managemen
ocial medi > Customer services
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Item Description:Includes index
Physical Description:xii, 238 p. ill. 24 cm
ISBN:9781118662670 (hbk.)

Similar Items