THE QUALITY Infrastructure Measuring, Analyzing, and Improving Library Services
A library's infrastructure of programs and personnel is its most valuable asset, providing the foundation for everything it does and aspires to do, which is why assessment is so vitally important. In this collection of case studies, Murphy and her team of contributors describe how quality asses...
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Chicago
American Library Association
2014
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| 245 | 0 | 4 | |a THE QUALITY Infrastructure |b Measuring, Analyzing, and Improving Library Services |c Edited by Sarah Anne Murphy |
| 264 | # | 1 | |a Chicago |b American Library Association |c 2014 |
| 264 | # | 4 | |c ©2014 |
| 300 | # | # | |a xiii, 186 pages |b illustrations |c 23 cm |
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| 338 | # | # | |a volume |2 rdacarrier |
| 504 | # | # | |a Includes bibliographical references and index |
| 520 | # | # | |a A library's infrastructure of programs and personnel is its most valuable asset, providing the foundation for everything it does and aspires to do, which is why assessment is so vitally important. In this collection of case studies, Murphy and her team of contributors describe how quality assessment programs have been implemented and how they are used to continuously improve service at a complete cross-section of institutions. |
| 650 | # | 0 | |a Academic libraries |x Evaluation |x Case studies |z United States |
| 650 | # | 0 | |a Research libraries |x Evaluation |x Case studies |z United States |
| 650 | # | 0 | |a Public services (Libraries) |x Case studies |x Evaluation |
| 650 | # | 0 | |a Libraries |x Case studies |x Quality control |
| 650 | # | 0 | |a Library administration |x Case studies |z United States |
| 650 | # | 0 | |a Library administration |x Case studies |z Canada |
| 700 | 1 | # | |a Murphy, Sarah Anne |e editor |
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Academic Library Management CASE STUDIES