THE QUALITY Infrastructure Measuring, Analyzing, and Improving Library Services

THE QUALITY Infrastructure Measuring, Analyzing, and Improving Library Services

A library's infrastructure of programs and personnel is its most valuable asset, providing the foundation for everything it does and aspires to do, which is why assessment is so vitally important. In this collection of case studies, Murphy and her team of contributors describe how quality asses...

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Bibliographic Details
Other Authors: Murphy, Sarah Anne (Editor)
Format: Manuscript Book
Published: Chicago American Library Association 2014
Subjects:
Academic libraries > Evaluation > Case studies > United States
Research libraries > Evaluation > Case studies > United States
Public services (Libraries) > Case studies > Evaluation
Libraries > Case studies > Quality control
Library administration > Case studies > United States
Library administration > Case studies > Canada
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