Managing Difficult Interactions Expert Solutions to Everyday Challenges
This volume helps you master the art of effectively managing difficult interactions. You'll learn how to: 1. Determine which confrontations are worth an investment of your time and energy 2. Understand and manage the strong emotions that can arise during confrontations 3. Design solutions that...
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| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Boston
Harvard Business Press
2008
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| Series: | Pocket mentor series
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Workplace wars and how to end them turning personal conflicts into productive teamwork 
How to deal with difficult people