Managing Difficult Interactions Expert Solutions to Everyday Challenges
This volume helps you master the art of effectively managing difficult interactions. You'll learn how to: 1. Determine which confrontations are worth an investment of your time and energy 2. Understand and manage the strong emotions that can arise during confrontations 3. Design solutions that...
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Format: | Book |
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Language: | English |
Published: |
Boston
Harvard Business Press
2008
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Series: | Pocket mentor series
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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