Managing Difficult Interactions Expert Solutions to Everyday Challenges

Managing Difficult Interactions Expert Solutions to Everyday Challenges

This volume helps you master the art of effectively managing difficult interactions. You'll learn how to: 1. Determine which confrontations are worth an investment of your time and energy 2. Understand and manage the strong emotions that can arise during confrontations 3. Design solutions that...

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Bibliographic Details
Format: Book
Language:English
Published: Boston Harvard Business Press 2008
Series:Pocket mentor series
Subjects:
Interpersonal communication
Interpersonal confrontation
Conflict management
Interpersonal relations
Interpersonal conflict
Online Access:Click Here to View Status and Holdings.
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