Towards service excellence in higher education a market oriented approach
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Format: | Unknown |
Published: |
Shah Alam, Selangor
Pusat Penerbitan Universiti (UPENA), Universiti Teknologi MARA
2009
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Online Access: | Click Here to View Status and Holdings. |
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MARC
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040 | # | # | |a BNM |d ITMB |
090 | 0 | 0 | |a LB2342.82 |b .V66 2009 |
100 | 1 | # | |a Voon, Boo Ho |
245 | 1 | 0 | |a Towards service excellence in higher education |b a market oriented approach |c Voon Boo Ho |
260 | # | # | |a Shah Alam, Selangor |b Pusat Penerbitan Universiti (UPENA), Universiti Teknologi MARA |c 2009 |
300 | # | # | |a xxii, 180 p. |b ill. |c 23 cm |
504 | # | # | |a Includes bibliographical references and index |
650 | # | 0 | |a Universities and colleges |x Marketing |
650 | # | 0 | |a Education, higher |x Marketing |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=465169 |
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