Towards service excellence in higher education a market oriented approach
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Main Author: | |
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Format: | Book |
Published: |
Shah Alam, Selangor
Pusat Penerbitan Universiti (UPENA), Universiti Teknologi MARA
2009
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Physical Description: | xxii, 180 p. ill. 23 cm |
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Bibliography: | Includes bibliographical references and index |
ISBN: | 9673051046 (pbk.) 9789673051045 (pbk.) |