Perfect phrases for dealing with difficult people hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities
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Main Author: | |
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Format: | Book |
Published: |
New York
McGraw-Hill
2008
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Series: | Perfect phrases series
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Physical Description: | xi, 226 p. 21 cm |
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ISBN: | 0071493042 (alk. paper) 9780071493048 (alk. paper) |