Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System

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Bibliographic Details
Main Author:	Michelli, Joseph A. 1960-
Corporate Author:	UCLA Health System
Format:	Book
Published:	New York McGraw-Hill 2011
Subjects:	UCLA Health System Hospitals, University > organization & administration > California Quality of Health Care > organization & administration > California Organizational Innovation > California
Online Access:	Click Here to View Status and Holdings.
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001	wils-462090
020	#	#	\|a 9780071773546
020	#	#	\|a 0071773541
040	#	#	\|a NjBwBT \|d ITMB
060	0	0	\|a WX 28 AC2
090	0	0	\|a WX28 AC2 \|b M6237p 2011
100	1	#	\|a Michelli, Joseph A. \|d 1960-
245	1	0	\|a Prescription for excellence \|b leadership lessons for creating a world-class customer experience from UCLA Health System \|c Joseph A. Michelli
260	#	#	\|a New York \|b McGraw-Hill \|c 2011
300	#	#	\|a xiii, 304 p. \|c 24 cm
504	#	#	\|a Includes bibliographical references (p. 288-297) and index
610	2	2	\|a UCLA Health System
650	#	0	\|a Hospitals, University \|x organization & administration \|z California
650	#	0	\|a Quality of Health Care \|x organization & administration \|z California
650	#	0	\|a Organizational Innovation \|z California
710	1	#	\|a UCLA Health System
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=462090
964	#	#	\|c BOK \|d MD
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