Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System

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Bibliographic Details
Main Author:	Michelli, Joseph A. 1960-
Corporate Author:	UCLA Health System
Format:	Book
Published:	New York McGraw-Hill 2011
Subjects:	UCLA Health System Hospitals, University > organization & administration > California Quality of Health Care > organization & administration > California Organizational Innovation > California
Online Access:	Click Here to View Status and Holdings.
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